RETURNS & EXCHANGES
Return to:
Sharper Uniforms
1344 Main Street Unit 1
Waltham, MA 02451
Include your Order Number, Name, Address, is it a return or exchange, if so, what item, color and size do you want to exchange item(s) for?
Tel: 781-790-1244
E-Mail: info@sharperuniforms.com
Return Policy:
Returns and Exchanges are accepted within 30 days of delivery to the customer. Customers are responsible for all return shipping costs and fees. All altered, custom, worn, washed, soiled, damaged and decorated garments may NOT be returned or exchanged, these sales are final. All returned items must be in the original package.
When returning merchandise please include a copy of your Invoice/Packing Slip, write your name and telephone number on the slip. If more than 1 item is listed, please mark the returning item(s) and explain why you are returning the merchandise.
Delivery tracking/confirmation and insurance is highly recommended when returning merchandise to insure that it is properly received.
Credit will be issued once the items are returned and are in new-like condition. Credit will be applied to the method used in payment, may take up to 14 business days to issue credit.
Restocking Fees:
Business's & Individuals
Up to a 20% re-stocking fee may be applied for all returns.
Theatrical Companies:
Since there is a very high rate of return from Production, Film, TV, Theatre, Costume companies, one time photo shoot companies, all merchandise purchased by these types of companies and organizations will be charged a 50% restocking fee and processing charge, NO exceptions.
Delivery:
Orders received are shipped the next business day provided the item/s ordered are in stock. We make every effort to identify on the web site items that are currently backordered to us or ship from the manufacturer, and these items may take several weeks for delivery. The method you choose for shipping will determine the cost and estimated delivery time.
Out of Stock
Merchandise that we are no longer able to get is removed from the web site when sold out. Items available but not currently in stock generally take 2 weeks for shipment from the manufacturer. We endeavor to always identify such items on the web site as requiring more time for delivery. However, it is always possible that a sudden burst of orders will leave us out of stock just as your order arrives. In such cases, we will promptly notify you by e-mail that the item is back ordered and give you an estimated delivery time. Of course, you may cancel such an order with no penalty if you are unwilling to wait. Privacy Policy
Privacy Policy
We will NEVER give your personal information out to any third party without your expressed approval. You can always view our Privacy Policy: We are very conscious of your right to privacy regarding the information you supply to Averill's Sharper Uniforms. At Averill's Sharper Uniforms, our policy is to use the information you supplied to us only to better serve you. We are not going to sell your information to people who want to send you junk mail. We have adopted a comprehensive set of security measures to ensure that your personal, business and financial information is protected at all times. Specifically, any financial data supplied by you will be kept completely confidential in an electronic, encrypted state. In addition, any confidential data coming to us or going to our provider partners travels across the internet in an encrypted form.
International Shipments (Outside of the USA):
SharperUniforms.com has partnered with a trusted third-party company, GlobalShopex.com, to fulfill orders for our international customers. Simply add any items you wish to purchase to the shopping cart and choose your country from the drop down menu on the checkout page. The items will then automatically transfer to the Global ShopeX cart where you will complete your order. You may pay with international credit cards, PayPal, Safety Pay, bank transfer, Money Gram or other local forms of payment.
Once your order is placed, all inquiries should be directed to GlobalShopX at customercare@globalshopex.com or (786) 391-4868. ALL INTERNATIONATIONAL SALES ARE FINAL, NO RETURNS OR EXCHANGES ACCEPTED.
Local International Customer Service Telephone Numbers:
Australia (Sydney) Tel: (612) 9037 0252
Canada (Toronto) Tel: (416) 840 5719
United Kingdom Tel: (020) 3371 9380
Japan (Tokyo) Tel: (3) 4520 9639
Spain (Madrid) Tel: (91) 829 5114
South Africa Tel: (27 10) 500-2487
France (Paris) Tel: (01) 7666 0593
Mexico (DF) Tel: (52) 5553512656
Brazil (Sao Paulo) Tel: (55) 213958 1440
Peru (Lima) Tel: (51) 17087236
Colombia (Bogota) Tel: (1) 508 2859
Chile (Santiago) Tel: (56)2 29382628
Legal Information:
All information and graphics appearing on these pages is copyright protected by either the manufacturer of the goods displayed or by SharperUniforms.com. All rights reserved.
